We had a great time. The bus ride was super and Suzy was the best. However, I do have several things which I feel needs addressing. The dinner, at Heroes, was very disappointing. The size of the salad was barely enough for two people let alone for four. The chicken portion could’ve fit in the palm of my hand; was no more than 1/2” thick and extremely dry. I believe there are better places to eat at than this place. My biggest gripe is with the hotel management. Except for the breakfast, our stay was less than what we expected. To begin, our entrance way was slick. I had sneakers on and could definitely tell the difference between that area and the rest of the room. It’s possible that something oily got spilled on the floor and it didn’t get cleaned up good enough. The bottom of the tub only had 4 narrow slip-resistant strips. My foot slipped causing one of my toes to smash into the raised drained plug. For elderly people, such a slip could easily become a serious life-threatening event. So, at the very least, slip-resistance mats need to be made available. Having a “Slippery When Wet” sign doesn’t cut it. Our toilet didn’t flush so I called the desk…no answer. Physically went to the desk…no one was there. Had a number to call if assistance was needed. Called the number; went to voice mail and then a message saying the voice box was full. I have never stayed at a place where someone wasn’t at the desk, let alone having you call a number that no one answers. Overall, extremely poor management practices.